Leasing and Occupancy Specialist I

El Paso, Texas, EE. UU. Sol. nº 7971
lunes, 19 de julio de 2021

WinnCompanies is looking for a skilled and motivated Leasing and Occupancy Specialist to join our team at Marmolejo Apartments in El Paso, TX. Your remarkable customer service skills set you apart from your peers, and you thrive by making genuine connections. In this role, you will perform day-to-day leasing and marketing activities related to apartment rentals, move-ins, recertifications and lease renewals at a market rate property. No two days will be the same with this fast paced opportunity, but here’s what you’ll be responsible for:

Responsibilities

  • Interact with prospective and current residents to achieve maximum occupancy
  • Generate and manage traffic, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospect leads
  • Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard
  • Deliver customer service that exceeds expectations for new and current residents
  • Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable
  • Review, prioritize, and distribute resident service requests as required
  • May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines
  • May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated a necessary based on property, regional or corporate initiatives
  • Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types
  • Remain current with local events and hiring trends that may have an impact on the property
  • During the application or recertification process, responsible to gather appropriate documents by program type for residency approval submission to the appropriate person or third party vendor for review and approval
  • Remain current with any and all Federal, State and/or other regulatory requirements and programs

Requirements

  • High School diploma or GED
  • 1-3 years of work experience
  • Excellent customer service skills
  • Superb attention to detail
  • Outstanding verbal and written communication skills
  • Experience with computer systems including Microsoft Office Suite

Preferred Qualifications

  • Associate's degree
  • Knowledge of Yardi or Real Page software
  • Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry

Otros detalles

  • Grupo de puestos Leasing
Location on Google Maps
  • El Paso, Texas, EE. UU.