Bozzuto's Banner- Warehouse

Customer Support - Customer Support Associate

Old Distribution Center, 275 Schoolhouse Road, Cheshire, Connecticut, United States of America Req #118
Monday, October 4, 2021


POSITION OVERVIEW:

Provide a high level of customer satisfaction (both internal and
external customers) for all Customer Service issues including timely follow up and documentation to ensure appropriate problem/issue resolution.
Act as a
liaison between the retailer and all departments within the Company to ensure a high level of customer satisfaction.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide a high level of Customer Service
to all customers, both internal and external
 
 
Enter all orders accurately as requires authorizations to accounts based on pre-established Company policies
 
 
Issue credits/debits/return

 
Handle calls with customers to maximize

 
Bozzuto’s profit and customer satisfaction
 
 
Enter documentation in customer relation database

 




Other details

  • Pay Type Hourly
Location on Google Maps
  • Old Distribution Center, 275 Schoolhouse Road, Cheshire, Connecticut, United States of America