Store Clerk/Truck Helper

2255 Davis Blvd, Naples, FL 34104, USA Req #16293
Friday, September 10, 2021


Assists store customers in donating, selecting, and purchasing store items; operates and maintains a cash register; responds to customer’s questions; maintains the cleanliness and orderliness of the store displays; ensures the security
of store items and the cash register; assists in picking-up donations by riding in a Salvation Army truck and lifting, carrying, and/or hauling donations into the truck and unloading the same at the warehouse; assists in
navigating for the Truck Driver; ensures the accountability, security, and safety of the donations when in route;

ESSENTIAL FUNCTIONS: This position description should not be interpreted as all inclusive.
It is intended to identify the major responsibilities and requirements of this position.
The incumbents may be requested to perform job-related responsibilities and tasks other than
those stated in this position description.

Assists customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer
and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.

Prepares, processes and maintains various sales records, tax forms, and social service vouchers; prepares routine sales reports as directed.

Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.

Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.

Assists customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, may assist with hauling donations to the storage area; prepares and provides tax receipts as needed.

Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper
location after customer's have handled.

Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and
providing directions and/or general information; may schedule and record donation pick-ups.

Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Opens and/or closes store doors in accordance with the store schedule.

Rides in a Salvation Army truck on a scheduled route in order to pick-up donated items; assists in navigating driver to destinations by reading a map and/or hand-written directions.

Inspects donated items briefly to ensure they can be used according to established policies and procedures; explains policy to customers regarding the types of items that can be accepted.

Lifts, carries, and/or hauls donations into truck; packs items in truck in a manner that maximizes use of space, protects items from damage, and ensures safety.

Prepares donation receipts for customers; ensures the accuracy and completeness of the same.


Assumes the responsibilities of the Truck Driver as needed.

Assists in pricing and tagging items in the store in accordance with established procedures.

Assists customers in carrying purchased/donated items in/out of the store.

Assists in disaster relief projects as needed.

Monitors work of volunteers working in store.

Prepares furniture items for resale; includes painting, repairing, and upholstering furniture

Performs other related work as required.


Cash Register Hand Truck General Office Equipment Salvation Army vehicle



High School diploma or G.E.D. and experience working in a retail store preferred,


any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Valid State Driver’s License


Knowledge of effective customer service techniques.

Knowledge of the principles and practices of basic mathematics.

Knowledge of the assigned geographic area.

Ability to work effectively and cooperatively with co-workers.

Ability to become and remain certified under Salvation Army automobile insurance requirements.


Ability to meet attendance requirements.

Ability to read, write, and communicate the English language.

Ability to operate a cash register.

Ability to perform routine mathematical computations and count change.

Ability to read and follow a map and/or hand-written directions.

Ability to perform strenuous, heavy work involving the lifting and carrying of heavy objects.

Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle.


Work is performed in a normal store environment where there are little or no physical discomforts associated with changes in weather.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family FL-NON-EXEMPT
  • Job Function Store
  • Pay Type Hourly
Location on Google Maps
  • 2255 Davis Blvd, Naples, FL 34104, USA