Case Management Specialist (Veterans Administration) - Outreach

911 S Brook St, Louisville, KY 40203, USA Req #16589
Thursday, September 2, 2021

The Salvation Army, an internationally; recognized non-profit faith based organization, has a job opening for VA Case Management Specialist – Outreach  Program, for the Kentucky and Tennessee Division, located in Louisville, Kentucky.


Job Summary

Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established  life management program; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements. Works with clients in the Veterans Outreach Program


Knowledge, Skills and Abilities

Knowledge of the principles and practices of social service case management. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivation practices. Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement. Ability to develop program plans and goals based on client's needs. Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements. Ability to evaluate the client's progress toward program goals. Ability to work with the public encompassing all types of behaviors. Ability to interview clients and to obtain pertinent information. Ability to prepare and maintain accurate and complete case notes and client records. Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines. Ability to build and maintain effective and professional working relationships with clients and community agencies.


Education and Experience

Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, AND Three years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.



Valid Driver’s License



Physical Requirement and Working Conditions

Ability to meet attendance requirements. Ability to read, write, and communicate the English language effectively. Ability to communicate clearly and effectively both orally and in writing. Ability to think clearly and quickly in order to maintain control of client caseload. Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking.



Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.


The Salvation Army offers competitive Benefits, including Medical, Dental and Vision, Paid Time Off, Vacation, Pension, 403B, Paid Holidays, Floating Holiday, Flexible Spending Account, Short and Long Term Disability. 


To apply, please select the “Apply Now” icon at the bottom of this posting. 

Position will be posted from September 1, 2021, to October 31, 2021.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 


Equal Opportunity Employer Minorities/Women/Veterans/Disabled - To apply, please complete our on-line application at

Other details

  • Job Family KT-NON-EXEMPT
  • Job Function Case Management
  • Pay Type Hourly
  • Hiring Rate $14.50
Location on Google Maps
  • 911 S Brook St, Louisville, KY 40203, USA