Social Service Worker-NE_Social Services Department-701

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Social Service Worker/Receptionist for the Rome Salvation Army, located in Rome, Georgia.

Job Summary

Social Service Worker:Provides social service assistance to eligible clients in the following areas; food, lodging, clothing, furniture, and financial assistance; interviews client s to determine need and eligibility to receive services; prepared accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.

Receptionist:Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provided general information about The Salvation Army’s operations and services; performs routine clerical work such as typing and filing. Essential functions:This position description should not be interpreted as all inclusive.It is intended to identify the major responsibilities and requirements of this position.The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this position description.

Knowledge, Skills and Abilities
Knowledge of general office practices and procedures; knowledge of effective and efficient record-keeping and bookkeeping practices and procedures; knowledge of the English language including proper grammar and punctuation; knowledge of basic mathematics; ability to learn and become proficient in specific computer software; ability to maintain an efficient and organized filing system to ensure that items can be retrieved in a timely manner; ability to answer the telephone in a courteous and tactful manner; ability to maintain the confidential nature of the work; ability to follow instructions, plan and organize work, and work under limited supervision; knowledge of social service practices and principles; ability to interview clients to evaluate and serve their needs; ability to determine client eligibility for program assistance based on specific program guidelines and restrictions; ability to build and maintain effective working relationships with the public and community agencies; ability to build and maintain effective working relationships with the public and community agencies; ability to prepare accurate and complete client records, reports, and statistics.

Education and Experience

High School Diploma or G.E.D. required with additional secretarial courses preferred; and two years’ experience performing clerical work in an office environment; or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications
Valid State Driver’s License

Physical Requirements and Working Conditions

Ability to meet attendance requirements; ability to read, write, and communicate the English language; ability to perform routine mathematical computations; ability to type; ability to keypunch information into a computer; ability to sort and file documents alphabetically and numerically; ability to operate/use various general office equipment including a telephone, computer, and adding machine. Duties are usually performed seated.Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting, carrying light objects (less than 25 lbs.) 5-10% of work time. work is performed in a normal office environment where there are little, or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

*Application Submittal Period:09/01-09/30/21

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled