Housing Monitor-NE_Social Services Department-701

1111 W Markham St, Little Rock, AR 72201, USA Req #16544
Monday, August 30, 2021
Housing Monitor-NE_Social Services Department-701

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Housing Monitor, located in Little Rock, AR.


Job Summary

Accepts and processes residents staying in a housing facility overnight; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that the housing facility is maintained in a neat and proper order.

Essential Functions

This job description should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirements of this position.  The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.


Monitors & Operation (80%)

Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.

Checks clients into the housing facility; prepares and monitors client intake cards; prepares resident roster and maintains resident property records.

Prepares and distributes meal tickets; distributes towels, and personal hygiene items; secures and distributes client medications as required.

Monitors the activities of the residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.

Responds to emergencies in a calm manner and initiates appropriate corrective actions in accordance with established policies and procedures.

Opens and closes the house doors at designated hours of operation.

Completes required paperwork representing client intake for the day; inputs data into the computer in order to maintain computer records and generate client lists.

Sorts client intake cards in alphabetical order and files them.

Performs housekeeping and other tasks; ensures compliance with house rules.

Answers telephone and responds to questions regarding the housing operations.

Wakes up clients at designated time; ensures that all residents are out of the housing facility by the designated time.


Other Responsibilities (20%)

Collects all dirty towels.

Cleans, sweeps, and mops the lobby, hall, television room and patios; empties trash cans and replaces trash liners. 

Cleans staff bathroom and t.v. room, foyer, foyer bathrooms, women’s dorm and t.v. room, men’s dorm and t.v. room, dusting, buffing all floors, makes sure cart is topped off.

Directs clients to appropriate agencies for their special needs

Performs other duties as assigned.


Knowledge, Skills, and Abilities

Knowledge of general office procedures and practices.

Knowledge of basic record keeping practices and procedures.

Ability to communicate effectively with clients in order to control, lead, and motivate behavior.

Ability to work with the public encompassing all types of behaviors

Ability to work independently and with limited supervision while enforcing established policies and procedures


Education and Experience

High school diploma or G.E.D. and one-year experience performing security or social service work preferred, OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Physical Requirements/Working Conditions   

Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.


Additional Comments:
All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the "Apply Now" icon at the bottom of this positing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled 

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!

Other details

  • Job Family AOK-NON-EXEMPT
  • Job Function Housing
  • Pay Type Hourly
Location on Google Maps
  • 1111 W Markham St, Little Rock, AR 72201, USA