Operations Associate

Manhattan, New York, NY, USA Req #10948
Tuesday, August 17, 2021

Motivate is looking for an organized and detail oriented Operations Associate to help facilitate Operations functions. They will work closely with the Management team to ensure accurate inventory and administrative records, check in and out processes are followed, warehouse is well maintained, field operations team is appropriately trained and other departments are in coordination with operations. They will be based out of our depot in Manhattan and will report to the Operations Manager.  

About Motivate 

Motivate is a best-in-class service operations and logistics company, delivering bike share services to some of the largest urban environments in the US. We operate in 8 markets across the U.S. including New York, San Francisco, Chicago and Washington D.C. and will serve over 1.5 million customers this year alone. Led by a group of urban visionaries and seasoned operations experts, our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate is leading the way in making cities more accessible, healthier and sustainable. We operate and maintain safe and dependable systems that help make cities great by connecting individuals to the people and places they love. 


We’re offering an opportunity to work with the most passionate, creative and proven team in this emerging, dynamic industry that is transforming cities around the globe. 


About the Role 

  • Conducts routine counts of inventory and creates monthly inventory reports as requested (ie. Batteries, Tools, Fleet etc.) 

  • Distributes inventory to managers and field staff 

  • Ensures necessary equipment are prepped for each shift (ie facilities, vehicles , tools, batteries etc.) 

  • Develops and implements improvements to existing operational procedures in order to maximize efficiency  

  • Develop and create protocols to improve daily operations 

  • Notifies management of shortages or other problems that could impact Operations  

  • Monitor employee punches daily to ensure accuracy and policy compliance 

  • Participate in continuous process improvement initiatives 

  • Lead training for incoming team members as needed 

  • Restock the shop floor and vehicle fleet with parts, tools, and supplies as needed 

  • Maintain and uphold all Motivate policies and standards, including time and attendance, visual preparedness (uniforms), and standard operating procedures; aid in the recognition of employees with exemplary performance and report activities to management to result in corrective action to employees for non-compliance when necessary. 

  • Utilizes data analysis tools, Microsoft Office Suite, and other electronics tools as needed to conduct data recording, analysis, and tracking 

  • Additional duties and responsibilities as needed 


About You 

  • You are highly organized and love to follow a process 

  • You over communicate both in writing and in words 

  • You know how to prioritize tasks and escalate situations when necessary 

  • You have experience working in a warehouse environment 

  • You thrive in a fast paced, high pressure environment 

  • You are familiar with Microsoft Office and G Suite 

  • You love structure and solving problems 

  • You can lift up to 65 pounds and bend stoop and stand for long periods of time 

  • You have a valid Driver’s License and meet Motivate MVR requirements 

  • You are a team player! You thrive when working with others, use time efficiently, and demonstrate initiative to accomplish assigned tasks 

  • You are excited about working for a startup bikeshare company 


The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the job. All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish Motivate's mission. Motivate is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy. If you require assistance or a reasonable accommodation during any aspect of the application process, please contact [the Human Resources Department or the hiring manager]. 



Other details

  • Pay Type Hourly
Location on Google Maps
  • Manhattan, New York, NY, USA