MMC NOW- Receptionist-FT

MMC NOW LAS - 2042 Lascassas Pike, 2042 Lascassas Pike, Murfreesboro, Tennessee, United States of America ● MMC NOW NS - 2658 New Salem Highway, 2658 New Salem Highway, Murfreesboro, Tennessee, United States of America Req #533
Tuesday, July 6, 2021

Job Description

 

 

Job Title:        Medical Receptionist

 

Objective:       Primary objective is to provide clerical support within the Department, or Clinic-wide when requested, adhere to all policies and procedures of Murfreesboro Medical Clinic and meet the needs of our patients in a teamwork approach. 

 

Job Responsibilities

v  To have a positive attitude and
practice teamwork.

v  Make the patients happy.

v  Answer all the patient’s questions.

v  Keep the Clinic clean.

v  Meet or exceed patient, doctor and
staff expectations through a cooperative, teamwork approach.

v  Greet patients and answer incoming
calls in a polite, prompt and helpful manner. 

v  Manage flow of patients or other
vendors/guests from point of check-in through check-out.  Answer questions regarding patient
appointments.

v  Complete necessary paperwork or assist
patient with completing paperwork as required. 
Obtain signatures as necessary.

v  Obtain demographic, insurance or other information
from patient as required.

v  Take telephone messages which are
legible and obtain all required information.

v  Collect co-payments or other
patient-responsible balances, issue receipts, prepare deposit and maintain cash
drawer daily.

v  Organize needed charts and fee tickets
for patient appointments.

v  Schedule, coordinate and reschedule
patient appointments as instructed by physician. Confirm appointments for
pending appointment.

v  Help with faxes from physicians, nurses
for patient care when time allows.

v  Be at your work station and ready to
start your job at 7:45 a.m.

v  You may be required to stay past 5:00 p.m. as needed to accommodate
after hour patients.

v  Avoid personal telephone calls and
personal business during clinic operating hours.

v  With instruction, anything else ask of
me to help the department run smoothly.

v  Be knowledgeable of and adhere to all
OSHA guidelines.

v  Be knowledgeable of and adhere to all
MMC policies and procedures.

 

Education & Experience  High school diploma or GED required.  Experience preferred but not required. 

 

 
Skills / Abilities

v 
Ability
to handle multiple tasks at one time, ability to be flexible.

v 
Ability
to utilize computer systems for the purpose of completed assigned tasks. 

v 
Ability
to follow detailed instructions.

v 
Skills
in communicating effectively with co-workers, doctors/providers and
patients. 

v 
Skill
in effectively role modeling appropriate behavior.

v 
Ability
to maintain an effective working relationship with patients, doctors/providers,
co-workers and vendors.

v 
Ability
to plan, organize and prioritize assignments.

 

Environmental/ Working Conditions

Combination of office and clinical settings.  Frequent exposure to communicable diseases and potential exposure to bodily fluids.

 

Physical / Mental Demands  

Varied activities including sitting, walking, bending, reaching, lifting and stooping.  Ability to lift 35 pounds.  Ability to stoop and bend. Stress from multiple responsibilities.

 

Department Standards

All representatives of the department are expected
to 1) promote an image of professionalism, 2) perform all duties asked of them
in a timely and efficient manner, and 3) focus primarily on providing excellent
customer service.

 

This description is intended to provide only basic guidelines for meeting job requirements. 
Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Other details

  • Pay Type Hourly
Location on Google Maps
  • MMC NOW LAS - 2042 Lascassas Pike, 2042 Lascassas Pike, Murfreesboro, Tennessee, United States of America
  • MMC NOW NS - 2658 New Salem Highway, 2658 New Salem Highway, Murfreesboro, Tennessee, United States of America