Warehouse Attendant

High Point, NC, USA Req #1251
Tuesday, October 19, 2021

Company Overview

Lumos is a growing fiber service provider delivering high-speed broadband internet, Wi-Fi, digital voice, streaming TV, and other hosted communications services to residential and small business customers within Virginia, as well as in North Carolina where we are known as NorthState.  We currently have an expanding network of over 5,000 routes miles of fiber with robust Fiber to the Premise (FTTP) broadband expansion plans underway to accelerate serving more homes and businesses with connectivity throughout the region. Our product offering is available to nearly 200,000 addresses and growing.

We are more than your average internet company. Our customers enjoy the fastest fiber speeds available built on a network they can truly count on – all backed by local, expert customer care teams. We know that fast, reliable Internet is what our customers need to stay connected to the things that matter. That continuous connection is our commitment to our community.  Lumos and NorthState are sponsored by EQT Infrastructure, one of the most successful global private equity firms in the fiber industry space.

The Position

The Warehouse Attendant will manage all shipping and receiving from both internal and external customers, stock shelves and maintain inventory. Will distribute materials to technicians and contractors at window and in the warehouse yard.

The warehouse attendant is responsible for all on hand counts.  He/she will perform cycle counts monthly and physical counts bi-annually where inventory counts are loaded into Excel. 

Warehouse attendants work daily to allocate material and ensure it is prepped and ready for pick up when necessary.  Once allocated the warehouse attendant works in the WFM (Workflow Management) system completing orders, which notifies the field that all gear is onsite for installation. 

He/she will participate in company safety program by working safely and following established safety practices, take advantage of employee training opportunities including those pertaining to new equipment, procedures, and installation/repair processes associated with basic telephone services.

The Warehouse Attendant will control cost by employing efficient work practices, evaluating purchases, effectively using material and supplies, utilizing fixed assets, and practicing good time management.  Assist in other areas as assigned. 

Duties & Responsibilities:

  • Distributing equipment to technicians and contractors. Stocking, ordering, allocating, shipping and receiving
  • Responsible for responding to the field emails and inputting data in to WFM
  • Miscellaneous administrative duties such as material management, time reporting, order clearing, inventory counting, and audits
  • Equipment testing (DSL, Set-top Testing, shipping and receiving modems)
  • Responsible for travel to other warehouses to cover when necessary with less than 24 hour notice


  • Education:  High School diploma or equivalent;
  • Experience:   4-5 years Warehouse experience; Valid State Drivers’ License;  Telecom experience; Fork Lift experience a plus
  • Key Competencies:  Ability to effectively communicate with internal and external customers both verbally and in writing. Computer competence; Working knowledge in Microsoft Office; organizational skills; Ability to manage multiple projects at the same time; Experience with Physical Inventory and Cycle Counts; possess good employee and customer relational skills; good oral and written communication skills; capable of using, extension ladders and/or step ladders. Ability to lift up to 75ibs. Ability to operate a fork lift truck where applicable.
  • Attendance: Regular attendance is critical to this role.

Location:  High Point, NC


Schedule:  Monday – Friday with weekends based on the needs of the business


Travel:  Within the footprint


Benefits: Includes Medical, Dental, and Vision insurance, 401K, Tuition Reimbursement, Gym Reimbursement, Paid vacation/holiday leave and more.



We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Other details

  • Job Family 13
  • Pay Type Hourly
Location on Google Maps
  • High Point, NC, USA