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Fraud Operations - Risk Operations Analyst I

6801 S Cimarron Rd, Las Vegas, NV 89113, USA Req #1180
Tuesday, November 23, 2021

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. One of the fastest-growing credit card providers in the United States, Credit One Bank offers credit cards through the Visa®, Mastercard® and American Express® networks. Credit One Bank is the Official Credit Card of NASCAR®, the Las Vegas Raiders, the Vegas Golden Knights, and Best Friends Animal Society, and is a proud partner of WWE and Six Flags®. Learn more at and on social media (@CreditOneBank) on FacebookInstagramTwitterYouTube, and LinkedIn.


We are looking for highly qualified professionals at our state-of-the-art, corporate headquarters in Las Vegas, NV. In addition to providing our card members with superior value and service, we are dedicated to providing engaging and challenging career opportunities for our employees. As a member of the Credit One Bank team, we’ll help you be your best and support you so you can reach your full potential.

Position Summary:

As a Fraud Risk Operations Analyst, you will be required to possess and utilize strong leadership, collaboration, critical thinking, analytical, and communication skills; be detail oriented, and have the ability to work independently. Responsibilities include developing and maintaining reporting to monitor the overall health of the processes managed within the Fraud Operations group, identification of opportunities for improvement, process analysis, monitoring for fraud trends and changing behaviors, collaborating across the enterprise to meet business objectives, and partnering with Customer Service.

Summary of Essential Job Functions:

  • Monitor the overall health of the Fraud Operations processes
  • Determine thorough analysis how to better optimize these processes through automation or procedural changes to gain efficiency and improve quality
  • Support the establishment and tracking of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs)
  • Conduct thorough analyses and mine data to provide fully formed insights
  • Analyze and evaluate various bank processes and identify improvement opportunities
  • Effectively communicate recommendations to management
  • Work with business partners and management to track progress and identify opportunities for performance enhancement
  • Perform Ad hoc analysis
  • Partner and collaborate with various business partners such as Customer Service, Compliance, Credit Risk, and Technology teams
  • Take initiative to improve reporting processes and assist team

Position Requirements:

  • Bachelor's Degree in Risk Management, Finance, Business, Mathematics, or related field
  • 2+ years of strategy development and analytical experience in Fraud, Credit, Operational Risk or similar strategy environment
  • Strong problem solving and analytical skills
  • Solid communication skills to interact with management and across the organization
  • Sufficient self-confidence and ability to propose new ideas/solutions
  • Ability to quickly assimilate and analyze large amounts of information
  • Strong knowledge of Microsoft tool suite (Excel, Word, PowerPoint, Visio)
  • Proficiency in SAS Enterprise Guide, SAS Enterprise Miner, and SQL or a similar programming language is required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit.  However, the employee may choose to stand and move within cubicle area.  The employee is frequently required to use hands to finger, handle, feel, talk and hear; reach with hands and arms.  Must possess the ability to effectively hear and communicate.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 2 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. 

Credit One Bank, N.A. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

Other details

  • Job Family P1 - Professional
  • Pay Type Salary
Location on Google Maps
  • 6801 S Cimarron Rd, Las Vegas, NV 89113, USA