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IT Support Services - NOC Analyst II

6801 S Cimarron Rd, Las Vegas, NV 89113, USA Req #1185
Monday, November 22, 2021

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. One of the fastest-growing credit card providers in the United States, Credit One Bank offers credit cards through the Visa®, Mastercard® and American Express® networks. Credit One Bank is the Official Credit Card of NASCAR®, the Las Vegas Raiders, the Vegas Golden Knights, and Best Friends Animal Society, and is a proud partner of WWE and Six Flags®. Learn more at CreditOneBank.com and on social media (@CreditOneBank) on FacebookInstagramTwitterYouTube, and LinkedIn.

 

We are looking for highly qualified professionals at our state-of-the-art, corporate headquarters in Las Vegas, NV. In addition to providing our card members with superior value and service, we are dedicated to providing engaging and challenging career opportunities for our employees. As a member of the Credit One Bank team, we’ll help you be your best and support you so you can reach your full potential.

The NOC Analyst II will monitor and maintain systems in 24x7 highly available production environments. Candidates must demonstrate experience and expertise at supporting Microsoft, Linux and Unix operating environments and storage networks. Must have practical experience working with and monitoring security systems/tools. Must have experience providing systems monitoring, reporting, incident handling and troubleshooting of complex technical environments.

 

Day-to-day responsibilities include:

  • Position requires experience with Windows and Linux/Unix server configuration and administration that includes day-to-day monitoring and maintenance activities.       
  • Proficiency with network troubleshooting tools and techniques.
  • Must provide capacity planning and performance metric analysis and reporting.        
  • Must have expertise in server hardware components and internals as well as server build, configuration and application support experience.  
  • Strong understanding of security monitoring and security incident response.     
  • Management and escalation of incidents, support operations, and vendor management.  
  • Must be able to produce process documentation, technical diagrams and related documentation.  
  • Help in system initiatives and new projects     
  • Consistently execute standard operating procedures to monitor or manage systems and data processing.  
  • Troubleshooting issues related to production systems, triaging as necessary for production, QA & development environments       
  • Develop and monitor the output of scripts for data processing jobs, monitoring systems and critical applications, and administering a centralized event console      
  • Complete tasks required to maintain service levels and availability of all site features and functions      
  • Supporting process improvements       
  • Full-time position with on-call duties  

Job Requirements:

  • 3-5+ years work experience as Windows and/or Unix Server Administrator or equivalent.
  • Previous experience in a role focused on monitoring and responding to system events and scheduled processes.
  • Understanding of and experience with Microsoft and Unix operating systems, Active Directory & Domain architecture, User administration, NTFS permissions, and DNS.
  • Practical understanding of networking - routing, subnets, UDP, TCP, IP, & VLANs
  • Must have experience with using systems monitoring software (e.g. Solar Winds, Microsoft Operations Manager, HP OpenView or similar)
  • Must have strong experience working with SIEM, IPS, Firewall, DLP and other security systems.
  • Must have strong communication skills and ability to work individually, within a team, with other groups and with customers.
  • Understanding of or experience with scripting skills - PERL, batch, PowerShell and/or VB
  • Must have ability to communicate complex technical problems concisely and professionally to technical and non-technical audiences.
Preferred:
  • Understanding of or experience supporting .NET application      
  • Understanding of or experience supporting web servers    
  • Understanding of or experience with backup software and recovery strategies       
  • Microsoft certifications are highly desirable.      
  • CISSP highly desired. 

 

Education:

  • Bachelor degree in an engineering discipline, or advanced Technical certifications in Microsoft, Cisco or Unix technologies, and/or equivalent work experience

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit.  However, the employee may choose to stand and move within cubicle area.  The employee is frequently required to use hands to finger, handle, feel, talk and hear; reach with hands and arms.  Must possess the ability to effectively hear and communicate.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 2 pounds.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.

Credit One Bank, N.A. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

Other details

  • Job Family P2 - Experienced Professional
  • Pay Type Salary
Location on Google Maps
  • 6801 S Cimarron Rd, Las Vegas, NV 89113, USA